mea444 Privacy Policy
Your privacy is our priority. This document explains in detail how mea444 collects, stores, uses and protects your personal information when you use our platform.
Data Protection Commitment
How We Protect Your Information
mea444 takes seriously its responsibility to protect the personal data of every player who registers and uses our platform.
Layered Data Encryption
All data transmitted between your device and mea444 servers is protected with SSL encryption technology. Sensitive information such as passwords and payment details is never stored in plain text.
Secure Identity Verification
Our account verification process follows strict KYC (Know Your Customer) standards. This not only protects your account from unauthorised access, but also ensures the platform is free from fraudulent activity.
Internal Data Access Controls
Only authorised staff may access our players' personal data. Every access is logged and monitored, and staff undergo regular data protection training.
No Sale of Data to Third Parties
mea444 does not sell, rent or transfer your personal information to any third party for marketing purposes. Your data remains within our ecosystem and is used only for the purposes stated in this policy.
International Licensing Compliance
As a platform operating under international licensing, mea444 complies with the data protection requirements set by our regulatory body, including anti-money laundering (AML) procedures.
24-Hour Privacy Support
If you have any questions relating to data privacy, our 24/7 customer support team is ready to assist in Malay and English via live chat and email.
Effective Date: This Privacy Policy takes effect from 1 January 2026 and supersedes all previous versions. By continuing to use mea444 services after this date, you agree to the terms stated here.
1. Information We Collect
In the course of providing our online casino and sports betting services, mea444 collects several categories of personal information from our users. This collection is carried out directly through your interactions with our platform and automatically through industry-standard tracking technologies.
Information you provide directly:
- Account registration details: full name, date of birth, MyKad number, gender, nationality
- Contact information: email address, mobile phone number, residential address
- Financial information: e-wallet details (Touch 'n Go eWallet), bank account information for FPX, or crypto wallet details (for USDT, BTC, ETH)
- Identity verification documents: copy of identity card or passport for KYC verification purposes
- Communications with our support team, including live chat session records and email correspondence
Information collected automatically:
- Technical log data: IP address, web browser type, operating system, screen resolution
- Usage data: pages visited, time spent, games played, total bets placed
- Device data: unique device identifier, general location data based on IP
2. Purpose of Data Collection and Processing
mea444 processes your personal information only for legitimate and necessary purposes. We do not process your data beyond the requirements stated below:
- Creating and managing your player account, including the login process and identity verification
- Processing deposits and withdrawals via Touch 'n Go eWallet, DuitNow, online banking (FPX) and cryptocurrency
- Complying with legal obligations related to licensing, anti-money laundering (AML) and minimum age verification of 21 years
- Providing effective 24/7 customer support services
- Detecting and preventing fraud, duplicate account use and suspicious activity
- Personalising your gaming experience and managing VIP programmes and bonus offers
- Analysing usage patterns to improve platform functionality and performance
- Sending important notifications relating to your account, policy updates and security information
3. Data Storage and Security
The security of your personal data is a core responsibility of ours. mea444 implements comprehensive technical and organisational measures to protect your information from unauthorised access, disclosure, alteration or loss.
All data transfers between your device and our servers are protected using Transport Layer Security (TLS) encryption. Account passwords are stored in cryptographic hash format and cannot be viewed by any of our staff. Our servers are protected by multi-layered firewalls and intrusion detection systems that operate at all times.
🔒 While we take every reasonable step to protect your data, no method of transmission over the internet can be guaranteed one hundred percent. We encourage you to use a strong and unique password for your mea444 account and not share it with anyone.
4. Sharing Information with Third Parties
mea444 does not sell or rent your personal information to third parties. However, in certain limited circumstances, we may share your data with the following parties:
- Payment service providers: Payment processors required to complete your deposit and withdrawal transactions, subject to strict confidentiality agreements
- Game service providers: Game software developers who require certain session data for game functionality, but do not receive personally identifiable information
- Regulatory bodies and law enforcement: Where required by law or a valid court order, we may disclose the necessary data to the relevant authorities
- Identity verification services: Third-party KYC providers that assist us in verifying player identities to meet licensing requirements
All such data sharing is carried out on a minimum-necessary basis, and receiving parties are required to comply with security and confidentiality standards equivalent to our own.
5. Cookies and Tracking Technologies
The mea444 website uses cookies and similar tracking technologies to improve the user experience, maintain session security and analyse usage patterns. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
- Essential cookies: Required for basic website functionality, including login authentication and session security. These cookies cannot be disabled
- Performance cookies: Help us understand how players interact with the platform for ongoing improvements
- Functional cookies: Store your preferences such as language, display settings and game preferences
You can manage cookie settings through your web browser settings. However, disabling essential cookies may affect your login functionality and account security.
7. Data Retention
mea444 retains your personal information for as long as necessary to fulfil the purposes stated in this policy, subject to applicable legal and regulatory requirements.
Financial transaction records and identity verification data are retained for the minimum period set by the relevant regulatory body under financial and anti-money laundering laws. When your account is closed, your personal data will be kept for the period required by law, after which it will be securely deleted or anonymised.
8. Privacy Policy Amendments
mea444 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or service improvements. Any material amendments will be communicated to you via:
- A notification in your account when you log in to the mea444 platform
- A notification email to the email address registered in your account
- An update to the "Effective Date" at the top of this page
Continued use of mea444 services after the effective date of such amendments will be considered your acceptance of the changes made. We encourage you to review this page periodically.
9. Contact Us Regarding Privacy
If you have any questions, concerns or complaints about how we handle your personal data, or if you wish to exercise any of the rights stated in the previous sections, please contact our Data Protection Officer:
Our privacy email: [email protected] — Our 24/7 support team will respond to privacy-related enquiries in Malay and English. We aim to respond to every enquiry within a reasonable timeframe.
Your Rights
Your Control Over Personal Data
As a mea444 player, you have certain rights regarding your personal data, which we fully respect.
Right of Access
You have the right to request a copy of the personal information we hold about you. We will provide this information in a readable format.
Right of Rectification
If any personal data we hold is inaccurate or outdated, you have the right to request immediate correction through your account settings or customer support.
Right of Erasure
In certain circumstances, you may request that we delete your personal data. This request is subject to applicable legal record-keeping obligations.
Right to Restriction of Processing
You may request that we limit the processing of your data in certain situations, such as when you dispute the accuracy of that data.
Right to Data Portability
You have the right to receive the personal data you have provided to us in a structured, machine-readable format, and to transfer it to another data controller.
Right to Object to Processing
You have the right to object to the processing of your data for certain purposes, including direct marketing. Once an objection is received, we will stop processing the data for that purpose.
⚖️ To exercise any of the above rights, please contact our support team at [email protected]. We will process your request within a reasonable timeframe and may require identity verification first to ensure the security of your account.
Join the mea444 Community
Start Your Gaming Experience
Register your account today and enjoy first-class privacy protection alongside the most complete online casino and sports betting service for Malaysian players.
For players aged 21 and above only. Bet responsibly.